Important information about our services, limitations, and your rights. Please read this disclaimer carefully before using our services.
This disclaimer sets out important limitations and conditions that apply to our drain services. Understanding these terms helps ensure clear expectations for all parties.
While we strive for accuracy, information provided may vary based on individual circumstances. We provide honest assessments but cannot guarantee specific outcomes.
Some drainage problems may require specialized equipment or involve issues beyond our scope. We will recommend appropriate solutions and refer to specialists when needed.
We carry comprehensive insurance and take all reasonable precautions. However, some risks are inherent in drain services and cannot be entirely eliminated.
This disclaimer applies to all information, services, and advice provided by DC Drain Cleaning across all platforms and communications.
Service descriptions, pricing, and company information
Response times, pricing estimates, and service outcomes
Recommendations, assessments, and technical guidance
Service descriptions are based on typical scenarios but actual requirements may vary. We provide honest assessments but cannot guarantee specific outcomes.
Pricing estimates are based on typical work requirements. Final costs may vary based on actual conditions encountered during service delivery.
Response time estimates are provided in good faith but may be affected by traffic, weather, workload, and other factors beyond our control.
We are not responsible for the accuracy, content, or availability of third-party websites, information, or services linked from our site.
DISCLAIMER FAQ
Get answers to common questions about our disclaimer, service limitations, and what you can expect from our drain services.
This disclaimer covers all information provided on our website, social media, and marketing materials related to our drain services. It includes service descriptions, pricing information, response times, and any advice or recommendations we provide. The disclaimer protects both our company and our customers by setting clear expectations.
While we strive to provide accurate service descriptions, actual results may vary based on individual circumstances. Factors such as the severity of blockages, property age, drainage system condition, and environmental factors can affect service outcomes. We provide honest assessments but cannot guarantee specific results.
Our response time estimates are based on typical conditions and may vary due to traffic, weather, current workload, and location. Emergency situations are prioritized, but actual arrival times cannot be guaranteed. We will provide updated estimates when possible and communicate any delays promptly.
We cannot guarantee to fix all drainage problems as some issues may require specialized equipment, structural repairs, or involve underlying problems beyond our scope. We will provide honest assessments and recommend appropriate solutions, including referrals to specialists when necessary.
While we provide transparent pricing, final costs may vary based on the actual work required. We provide estimates based on typical scenarios, but additional work may be needed once we assess the situation. We will always communicate any cost changes before proceeding with additional work.
Our safety recommendations are provided in good faith but are general guidelines. Specific safety requirements may vary based on your property and local regulations. We recommend consulting with qualified professionals for specific safety assessments and compliance requirements.
Our website may contain links to third-party websites or information. We do not endorse or guarantee the accuracy of third-party content. We are not responsible for the content, privacy practices, or availability of external websites linked from our site.
CCTV survey reports are based on visual inspection at the time of the survey. Conditions may change over time, and we cannot guarantee that issues identified will remain the same. Reports are provided as-is and should be used as guidance rather than definitive assessments.
While we provide 24/7 emergency services, availability may be limited during extreme weather conditions, natural disasters, or other exceptional circumstances. We will communicate any service limitations as soon as possible and provide alternative solutions when available.
Our maintenance recommendations are based on industry best practices and our experience. They are advisory in nature and not mandatory. However, following these recommendations can help prevent costly problems and extend the life of your drainage system.
While we take every precaution to avoid property damage, some risk is inherent in drain services. We carry comprehensive insurance, but we cannot guarantee that no damage will occur. We will immediately report any damage and handle claims through our insurance process.
Our preventative maintenance recommendations are based on best practices but cannot guarantee that problems won't occur. Many factors beyond our control can affect drainage system performance. Regular maintenance reduces risk but doesn't eliminate it entirely.
Advice provided over the phone or email is general guidance and should not replace professional on-site assessment. We cannot be held liable for decisions made based on remote advice. For accurate diagnosis and solutions, we recommend on-site inspection.
Our service area boundaries are approximate and may change based on demand, staffing, and operational considerations. We reserve the right to modify service areas and will communicate any changes to affected customers in advance when possible.
While we use professional-grade equipment, there may be situations where our standard equipment cannot resolve issues. We will recommend appropriate alternatives, but we cannot guarantee that all problems can be solved with available technology.
We aim to resolve all disputes amicably and promptly. If you're not satisfied with our service, contact us immediately. We will investigate and work to resolve the issue. If we cannot reach agreement, we may refer the matter to independent mediation.
If you have questions about our disclaimer or need clarification on any terms, our team is here to help explain our policies and limitations.